88pd Privacy Policy — How We Handle Your Personal Data

1. Introduction

88pd ("we", "us", "our", "the Platform") is committed to protecting the privacy of all users who access our online casino and sports betting services. This Privacy Policy sets out in clear terms what personal data we collect, the lawful basis on which we process it, how we use it, with whom we share it, how long we keep it, and what rights you have in relation to it.

This Privacy Policy applies to all users of the 88pd website and mobile interface, regardless of the device or browser used to access the platform. By creating an account or using the platform's services, you acknowledge that you have read this Privacy Policy and understand how your personal data will be used. If you do not agree with any part of this policy, you should not use the platform.

88pd serves users primarily based in Bangladesh. Where this policy references data protection principles, those principles reflect our internal commitment to responsible data handling. We do not make representations regarding compliance with any specific national data protection legislation in Bangladesh or elsewhere.

2. Information We Collect

88pd collects personal data only to the extent necessary to provide our services and fulfil our legal obligations. The categories of personal data we collect include:

• Identity data: your full legal name, date of birth, and government-issued identity document details provided during registration or KYC verification.
• Contact data: your mobile number registered in Bangladesh, your email address, and any other contact information you provide when creating your account or communicating with support.
• Financial transaction data: records of deposits and withdrawals, payment methods used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction amounts in BDT, and timestamps.
• Betting and gaming activity data: records of bets placed, games played, bet amounts, winnings, and session duration. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
• Technical and device data: your IP address, browser type, operating system, device identifiers, approximate geographic location derived from IP, and session logs. This data is collected automatically when you access the platform.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information. We do not collect data from users who are under the age of 21, and we take reasonable steps to prevent minors from accessing the platform.

3. How We Use Your Information

88pd uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed below without first notifying you and, where required, obtaining your consent:

• Account registration and management: to create and maintain your 88pd account, verify your identity, process deposits and withdrawals, and provide access to platform features.
• Service delivery and personalisation: to provide the betting and casino services you have requested, to remember your preferences, and to improve your experience on the platform.
• Fraud prevention and security: to detect and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and any other prohibited conduct listed in our Terms & Conditions.
• Responsible gaming compliance: to monitor gambling activity for signs of problem gambling, to apply deposit limits and self-exclusion restrictions you have set, and to fulfil our responsible gaming obligations.
• Customer support: to respond to your enquiries, resolve disputes, and provide assistance when you contact the 88pd support team.

88pd does not use your personal data for automated profiling that produces legal or similarly significant effects on you without human review. Responsible gaming monitoring systems flag accounts for human review; no account is suspended or restricted solely by automated decision without human verification.

4. Legal Basis for Processing Personal Data

88pd processes personal data on one or more of the following lawful bases:

• Contractual necessity: processing is necessary to perform our contract with you — specifically to operate your account, process transactions, and deliver the betting and casino services you have requested.
• Legal obligation: processing is necessary for compliance with legal obligations applicable to 88pd, including anti-money-laundering (AML) requirements, age verification obligations, and fraud prevention requirements.
• Legitimate interests: processing is necessary for our legitimate interests in operating a secure and reliable gambling platform, preventing fraud, maintaining platform integrity, and improving our services — provided those interests are not overridden by your rights and interests.
• Consent: in certain cases, such as sending you promotional communications or applying non-essential cookies, we will ask for your explicit consent before processing. Where consent is the basis for processing, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Payment Data and Mobile Wallet Processing

88pd processes payments through certified third-party payment service providers. For bKash, Nagad, Rocket, and Upay transactions, your mobile wallet number is shared with the relevant payment processor to initiate and confirm the transaction. 88pd does not store your mobile wallet PIN, OTP, or full mobile financial service credentials on its servers at any time.

For Visa and Mastercard transactions, card payment data is processed by a PCI-DSS compliant payment gateway. 88pd does not store full card numbers, CVV codes, or card expiry dates on its servers. Only a masked card reference (for example, last four digits) is retained for the purpose of associating a withdrawal with a verified deposit method.

Transaction records — including the amount, date, time, payment method type, and transaction status — are retained as part of your account history and are used for account management, dispute resolution, anti-money-laundering compliance, and audit purposes. These records are retained for the duration specified in Section 7 of this Privacy Policy.

6. Cookies and Tracking Technologies

88pd uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The categories of cookies we use are:

• Strictly necessary cookies: these are required for the platform to function. They enable core features such as user authentication, session management, and security enforcement. These cookies cannot be disabled without preventing the platform from working correctly.
• Functional cookies: these remember your language preference, display settings, and other personalisation choices to improve your experience each time you visit.
• Analytics cookies: these collect aggregated, anonymised data about how users interact with the platform — such as pages visited, time on site, and navigation paths — to help us improve the platform's design and performance. We do not use analytics cookies to identify individual users.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of some platform features. Strictly necessary cookies cannot be disabled through browser settings as they are essential to core platform operation.

7. Sharing Your Information with Third Parties

88pd does not sell or rent your personal data to any third party. We share personal data only in the following limited circumstances, and only to the minimum extent necessary for the stated purpose:

• Payment processors: we share your payment method identifier and transaction details with certified payment service providers (bKash, Nagad, Rocket, Upay, and card payment gateways) solely for the purpose of processing your deposits and withdrawals.
• Game providers: third-party game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive a session token and anonymised player identifier to deliver the game experience. These providers do not receive your full name, contact details, or payment information.
• Legal and regulatory authorities: where we are required by law, court order, or regulatory demand to disclose personal data, we will do so to the minimum extent required. Where legally permissible, we will notify you of such disclosure before it occurs.
• Fraud prevention and AML partners: aggregated or pseudonymised data may be shared with specialist fraud detection and anti-money-laundering service providers to protect the platform and its users. These providers are contractually prohibited from using the data for any purpose other than fraud prevention.

All third-party service providers who receive personal data from 88pd are contractually required to process that data only on our instructions, to maintain appropriate security measures, and not to disclose it to any further third party without our prior written consent.

8. Data Retention

88pd retains personal data only for as long as is necessary for the purposes for which it was collected, subject to any legal, regulatory, or audit obligations that require a longer retention period. Our standard retention periods are as follows: account data and identity verification records are retained for the duration of your account plus five years after account closure; transaction records are retained for seven years from the date of the transaction; betting and gaming activity logs are retained for five years; technical and device logs are retained for twelve months.

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Where data has been anonymised, it may be retained indefinitely for statistical and platform improvement purposes, as anonymised data does not constitute personal data.

9. Your Rights Over Your Personal Data

As a user of the 88pd platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 88pd support team using the details in Section 12 of this Privacy Policy:

• Right of access: you may request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe, free of charge for the first request in any twelve-month period.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. We will action valid rectification requests promptly.
• Right to erasure: you may request the deletion of your personal data. We will comply where no legal, regulatory, or contractual obligation requires us to retain the data. Data subject to AML, fraud prevention, or dispute resolution obligations may be retained for the required period notwithstanding an erasure request.
• Right to restrict processing: you may request that we restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being investigated, or where you contest the lawfulness of processing.
• Right to withdraw consent: where we process your personal data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

88pd will respond to all valid data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to ensure we do not inadvertently disclose your data to an unauthorised third party.

10. Data Security

88pd implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorised personnel only, regular security assessments, and monitoring for suspicious access patterns.

No method of electronic transmission or storage is 100% secure. While we take reasonable and appropriate steps to protect your personal data, we cannot guarantee absolute security. If you become aware of any security vulnerability or suspect that your 88pd account has been compromised, please contact our support team immediately using the contact details in Section 12.

11. Children's Privacy and Age Verification

88pd is strictly an adult platform. Our services are available only to users aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not use the 88pd platform or provide any personal data to us.

If we discover or are notified that we have inadvertently collected personal data from a user who is under 21, we will delete that data promptly and close the associated account. If you believe that a minor has created an account on 88pd, please contact our support team immediately so we can take appropriate action.

12. Changes to This Privacy Policy

88pd reserves the right to update or amend this Privacy Policy at any time. When we make a material change to this policy, we will notify registered users by displaying a prominent notice on the platform or by sending a notification to your registered email address. The updated policy will take effect from the date of publication on the 88pd website.

Your continued use of the 88pd platform after a revised Privacy Policy has been published constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically so that you are always informed about how we handle your personal data. The date at the top of this page indicates when the policy was last updated.

13. Contact Us About Your Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a suspected privacy or data security concern, please contact the 88pd support team. We aim to respond to all privacy-related enquiries within a reasonable timeframe.

Contact email: [email protected]